Contact Us
If you visit this platform and need help, want to share feedback, or have a question, you can reach our team anytime by email. We keep communication simple and professional, and we aim to respond as clearly as possible—especially when your message is about content accuracy, updates, or general support.
How to contact us
Email is the fastest and most reliable way to reach us. To help us handle your message quickly, please include a clear subject line and a short explanation of what you need. If your enquiry is about a specific page, include the page link and the exact detail you want us to review.
marketing@ndir.uk
Use this for support, updates, feedback, partnerships, and business enquiries.
Response approach
We aim to reply promptly. Some requests may require checks (for example, verifying details or reviewing an update), which can add time before we confirm the outcome.
What to include
A direct subject line, the relevant page link (if applicable), screenshots for technical issues, and the exact result you want (correction, update, partnership discussion, or general help).
Enquiry guidelines
Clear messages get quicker results. The points below help us route enquiries correctly and reduce back-and-forth.
Be specific
If your message refers to content, include the page link and quote the exact line you want reviewed.
Use a clear subject
Examples: “Correction request”, “Technical issue”, “Partnership enquiry”, “Advertising”, or “General support”.
Share supporting details
For updates, add dates and references. For technical issues, add device/browser details and a screenshot if possible.
Privacy note
Please avoid sending sensitive personal information. Keep requests focused on the specific issue you want reviewed.
25 reasons people contact us
People contact us for many reasons—from simple questions to important updates. If you are not sure which category your message fits into, email us with a short summary and we will guide you to the right place.
1) Ask a general question
When you want a quick clarification about something you read or a feature you are trying to use, email us with the details.
2) Report a factual mistake
If a detail looks incorrect, share the exact line and what the corrected version should be, plus any reliable reference.
3) Request an update to reflect new information
When something has changed publicly, send the new details with dates so we can review and update content where appropriate.
4) Report a broken page or link
If something does not load or a link leads to an error, send the page link and where you found the issue.
5) Point out confusing wording
If a paragraph is unclear or could be misunderstood, tell us what you found confusing and what would read better.
6) Provide a reliable source we should consider
If you have an authoritative reference that strengthens accuracy, share it and explain which detail it supports.
7) Report a technical issue
Tell us what device and browser you used, what happened, and include a screenshot if possible.
8) Report a mobile display problem
If something looks broken on mobile, send your device model, browser, and the page link so we can reproduce it.
9) Accessibility feedback
If content is difficult to read or navigate with assistive tools, tell us what you used and what did not work.
10) Suggest a topic to cover
If you want us to publish an explainer, send the topic idea and what you think people want to know about it.
11) Submit a correction source
If you have official documentation or a strong reference, share it so we can verify changes confidently.
12) Request a clearer attribution
If your work is referenced and you want the credit line improved, share the preferred attribution and official link.
13) Business enquiry
For commercial questions, introduce your business, your goals, and what type of collaboration you are exploring.
14) Advertising and sponsorship
If you want to discuss sponsored placements, share your target audience, timeline, and key requirements.
15) Partnership proposal
If you want a long-term partnership, include what you offer, what you need, and how you want the partnership to work.
16) Content licensing enquiry
If you want to quote or reuse content, tell us exactly what you want to use and where it will be published.
17) Press and PR outreach
If you are sending a press note or announcement, keep it short and include links to assets rather than heavy attachments.
18) Story pitch
Pitch a story idea with clear facts, why it matters, and any public sources that support it.
19) Offer expert input
If you can provide expert context, share a short bio, your credentials, and the topic areas you can comment on.
20) Request an interview
If you want an interview, share your publication name, deadlines, and the questions or angle you want to cover.
21) Report spam or suspicious behaviour
If you see spam comments, malicious links, or suspicious messages, share screenshots and the relevant page link.
22) Report scraping or impersonation
If someone is copying content or pretending to represent us, share the link and any evidence so we can review.
23) Privacy concern
If you believe a page raises a privacy issue, share the page link and the exact part you want us to review.
24) Request a removal or amendment
If you are directly affected by a detail and have supporting evidence, email us with the request and what should change.
25) Provide feedback to improve the platform
Tell us what you like, what can be improved, and any features you would find helpful. Constructive feedback is always welcome.
What to include in your message
To speed things up, write a short subject line that matches your request and include any relevant page link(s), dates, and supporting references. For technical issues, add your device, browser, and a screenshot. For corrections or updates, quote the exact line and tell us what you want changed.
“Correction request” • “Technical issue” • “Business enquiry” • “Partnership proposal” • “Advertising / Sponsorship” • “Privacy concern” • “General support”
FAQs
What is the best way to contact you?
Email marketing@ndir.uk with a clear subject and the details of your request.
Can I request a correction?
Yes. Include the exact line, what you believe it should say, and a reliable reference if available.
Do you accept business and partnership enquiries?
Yes. Share your goals, scope, and any key requirements, and we will respond with next steps if it is a fit.
What should I include when reporting a technical issue?
Include the page link, your device and browser, what you expected to happen, and what happened instead. A screenshot helps.
Is it okay to send personal information?
Please avoid sending sensitive personal information. Keep your message focused on the issue you want reviewed.